Get in Touch With Us
Got a question about a sweepstakes casino review, spotted something that needs updating, or just want to tell us what you think? This page explains how to get in touch and what you can expect once you do.
The Best Way to Reach Our Team
Email is the most reliable way to contact us. Write to us at [email protected] and a member of the team will read your message personally. We aim to reply within a couple of working days, though it can take a little longer during busier periods.
If you can, tell us upfront what your message is about — a review question, a correction, a state-availability query, or something else. It helps us route your message to the right person and get back to you faster.
What Readers Usually Contact Us About
We hear from a wide range of people who play or are considering trying sweepstakes and social casino platforms. Common reasons people write in include:
- Questions about how sweepstakes casinos work — including the difference between Gold Coins and Sweepstakes Coins, and how the no-purchase-necessary entry method works.
- Corrections and updates — operators change their eligible-state lists, welcome offers, and terms frequently. If you spot something on this site that looks out of date, please tell us.
- Feedback on our reviews — including which platforms we cover, from names like Spinblitz, Casino.Click, Free Spins, SplashCoins, Crown Coins, Lucky.me, Spree, Crash Duel, Mr Goodwin, and FortuneWheelz through to newer sites we have not yet assessed.
- State availability questions — we cannot give legal advice, but we can point you toward what to check with an operator directly if you are unsure whether a platform serves your state.
- Partnership or editorial enquiries — if you represent an operator or affiliate network and want to introduce yourself, let us know what you have in mind.
What We Cannot Help With
We are an independent comparison and review site, not an operator. That means we cannot process redemptions, verify your identity on a platform's behalf, resolve account or payment disputes, or confirm whether a specific site is legal for you to use in your state. For those issues, contact the operator's own support team directly using the details on their site. If you have concerns about your play habits, we can point you toward general responsible-gambling resources, but we are not a substitute for professional support services.
Why Accuracy Matters to Us
Sweepstakes casinos operate under a promotional model rather than traditional real-money wagering, and details like eligible states, minimum ages, redemption thresholds, and payment options change often. Our ratings are based on research into publicly available terms and offers, not on placement or payment from operators — commission, where it exists, never decides where a brand ranks. If you notice something that looks inaccurate, out of date, or misleading, we would genuinely like to know, and we will look into it.
Before You Write In
A few quick checks can save you time:
- If your question is about whether a specific platform serves your state, check that operator's own terms and conditions first, since availability changes and operators set their own restrictions.
- If it is about age requirements, note that most platforms require players to be at least 18, though some set the minimum at 21 depending on the state or their own policy.
- If it relates to a UK-facing enquiry, you may find our page on trusted non-GamStop casinos UK more relevant than a US sweepstakes query.
What Happens Once You Get in Touch
Every message is read by an actual person, not an automated system. We will not send a canned response and leave it there. If your question needs more digging — say, confirming a detail in one of our write-ups — we will take the time to check before replying. Thank you for reaching out, and we look forward to hearing from you.